Shipping Policy
Last Updated: August 9, 2026
We aim to make ordering your motorbike wear simple and reliable. This Shipping Policy explains how orders are processed, shipped, delivered, and handled when purchasing from our store.
1. Worldwide Shipping
We offer shipping to customers around the world, subject to available shipping services and destination restrictions.
Orders may be shipped to:
- United States
- Canada
- United Kingdom
- Europe
- Australia
- Asia
- Middle East
- Other eligible international destinations
Shipping availability and costs are calculated based on the destination and order details during checkout.
2. Order Processing
After your order is successfully placed and payment is confirmed, we begin processing your order.
Our processing time may vary depending on:
- Product availability
- Order quantity
- Product specifications
- Order verification
- Shipping destination
- Seasonal demand
You will receive relevant order information once your order has been processed and prepared for shipment.
3. Shipping Times
Delivery times vary depending on the destination, shipping method, carrier, customs clearance, and other factors.
Estimated delivery information provided at checkout should be considered an estimate rather than a guaranteed delivery date.
Delivery may take longer because of:
- Customs inspections
- Import procedures
- Weather conditions
- Carrier delays
- Public holidays
- Incorrect address information
- Unexpected transportation disruptions
4. Shipping Costs
Shipping charges are calculated according to factors such as:
- Delivery destination
- Package size and weight
- Shipping method
- Number of products in the order
- Applicable carrier rates
The available shipping options and applicable charges will be displayed during checkout where available.
5. Customs, Duties & Taxes
International orders may be subject to customs duties, import taxes, VAT, or other charges imposed by the destination country.
These charges are determined by the relevant authorities and may vary depending on the destination and order.
Unless specifically stated otherwise at checkout, customs duties, import taxes, and destination-specific charges may be the responsibility of the customer.
Customers are responsible for providing any information required by customs authorities to facilitate delivery.
6. Order Tracking
When tracking information is available, it will be provided through the order or shipping confirmation.
You can use the tracking information to monitor the progress of your shipment.
Tracking updates may take some time to appear after the carrier receives the package.
7. Delivery Address
Customers are responsible for providing a complete and accurate delivery address at checkout.
Please carefully check:
- Full name
- Street address
- City
- State or province
- Postal/ZIP code
- Country
- Phone number, where required
We are not responsible for delays or additional costs resulting from incorrect or incomplete delivery information provided by the customer.
8. Failed Delivery
If a carrier is unable to deliver an order because of an incorrect address, recipient unavailability, refusal, or other customer-related circumstances, the package may be returned to the sender or handled according to the carrier's procedures.
Additional shipping charges may apply if a shipment needs to be reshipped.
9. Delayed Shipments
Although we work with shipping providers to deliver orders as efficiently as possible, delivery delays can occur.
Delays may result from:
- Carrier issues
- Customs processing
- Severe weather
- Transportation disruptions
- High shipping volumes
- Holidays
- Other circumstances beyond our reasonable control
A shipping delay does not automatically qualify an order for a refund.
10. Damaged Packages
If your package arrives visibly damaged, we recommend documenting the condition of the package before opening it.
If the product inside appears damaged, contact us as soon as possible with:
- Order number
- Photographs of the package
- Photographs of the damaged product
- Description of the issue
We will review the information and determine the appropriate resolution according to our applicable policies.
11. Missing or Lost Packages
If your tracking information indicates that a package has been delivered but you cannot locate it, first check with:
- Household members
- Neighbors
- Building management
- Local delivery carrier
If the package remains missing, contact us with your order and tracking information so the matter can be reviewed.
12. Shipping Restrictions
Some destinations, products, or regions may have shipping restrictions.
We reserve the right to cancel or modify an order when delivery to a particular destination is unavailable or prohibited.
If this occurs after payment has been received, we will contact you regarding the available options.
13. Multiple Products in an Order
Depending on product availability and fulfillment requirements, items from the same order may occasionally be shipped separately.
If products are shipped separately, you may receive separate tracking information.
14. Estimated Delivery Times
Any delivery timeframe shown during checkout or communicated after ordering is an estimated timeframe.
Actual delivery may vary depending on the destination, carrier, customs procedures, and other circumstances.
We recommend placing orders in advance when products are needed for a specific date or event.